Returns/Exchange Policy

Last Updated: September 15, 2022

Returns/Exchanges

Customized Engraved Gifts

Customized products such as laser engraved drink coasters, picture frames, cutting boards, and cooking utensils are non-refundable. However, if you are unhappy with your purchase, please contact us right away to allow us the opportunity to rectify the problem for you! If you have questions don’t hesitate to contact us by filling out the Return/Exchange Form below.

Non-Customized Engraved Gifts

  • Non-Customized Engraved gifts may be returned/Exchanged within 30 days of order.
  • For return, product must not be broken upon return.
  • Return is for store credit
  • Customer is responsible for return shipping charges
  • For return contact us at returns@socalcraftshop.com or the Returns/Exchanges Form below
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